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Ticketing -Hnet.com image 2

What Is A Ticketing System?

  Let’s take a look on what a Ticketing System is: An effective ticketing system is required to respond quickly and efficiently to users’ IT support requests. Tickets, which are frequently included in professional help desk software, allow users to request assistance while documenting an IT incident as well. The computer card thus created is […]

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Proactive monitoring and alert management

Proactive Monitoring and Alert Management

  Proactive monitoring and alert management can identify any potential issues before they become a problem and intervene to resolve them. Proactive management of alerts helps businesses to save time and money, by informing of all alerts and helping to avoid losing useful information inside the huge amount of information Today, more and more companies […]

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